My new laptop
Well if you frequent this blog you may know that I dabble in programming.
A few months ago I ran into a problem. My computer wasn’t powerful enough to continue working on some of my projects. So I decided to look for a new laptop.
My criteria:
- Smaller than 16
My old laptop was an hp dv6000 and it was 17”. I always was weary of carrying it around because of its size and weight.
- Not a Dell
Don’t get me wrong, Dell makes good laptops….BUT…. there support sucks.
Something about not having a complete restore disk, crappy design and horrible support made me look else ware.
- >$1500 and not a Mac
This may make some of you angry but…. I am a programmer and if I bought a Mac I would just install windows on it. That completely defeats the point of a Mac.
Macs are beautiful laptops and a great for regular consumers, however I felt that is wasn’t the right computer for me.
- (optional) Metal case
After saying I didn’t want a Mac… I really want a Mac like pc with the keyboard design and the metal case.
My choice:
I chose a Sony SR because it met all of my criteria and was offering a free windows 7 upgrade.
The computer cost me about $1300 (about the price of a Mac) and I love it.
The exact model is “Sony VGN-SR420J”
My thoughts about my choice:
Well I originally wasn’t happy with my choice because Sony was a moron.
I ordered my laptop 7/2/09 19:30 just after I placed the order I decided I may want a FW instead.
(7/2/09 20:00) So I call Sony and get this response:
(Rep)Hello thank you for calling Sony style this is (Name). How may I help you?
(Me)Hi I am calling to cancel an order I placed 30 minutes ago.
(Rep) I am sorry to hear that! May I ask why?
(Me) I thing I may want a Sony FW instead of a SR.
(Rep) Oh, Ok one second….. May I place you on hold for two minutes to talk to my supervisor?
(Me) Sure.
Two minutes later.
(Rep)Mr. Liscom?
(Me) Yes?
(Rep) I have placed a request to cancel you order. You should receive a response in 24 hours.
(Me) Thank You!
(Rep) Is there anything else I can help you with today?
(Me) No I don’t think so.
(Rep) then have a nice day!
So after reading that you would assume my order was canceled right?
WRONG!!!
Sony has no record of this phone call. (They say)
So I wait 2 days and call back!
They told me that my order had hit the shipping center and could not be canceled.
Then they told me once I received the laptop just send it back.
Ok fine whatever.
One week later check my order status…..
It still has not left the shipping center…..
Great…. So I call Sony Again…… and got the same answer as before.
Then something happened one week later….. I got the laptop!!!
THEN SONY GAVE ME MY MONEY BACK!!!
So I had the laptop and the money not able to do anything with ether
So I call Sony…. and talk to a billing rep….. and he threatens me with fees….because it’s my fault they gave the money back.
So let me get this straight Sony, I tell you made a $1300 mistake IN my favor and you don’t even thank me but instead threatened me.
At this point in time I haven’t even opened the computer yet.
So I wait another 5 days and call again.
As soon as I got off the phone they charged me.
So I decided to keep the overpriced laptop because it wasn’t worth my time sending it back!
Now all you people on the internet can know how Sony treats there customers.
I will post pics of the laptop later.
Funny thing is….I love the laptop
Update:
Since this is the only page anyone visits on my site I might as well update it.
I really love my laptop. Besides that billing problem when I first bought the laptop it has been the best computer I have ever owned.
I do have some problems with it though.
I am unable to run dual external monitors even though I bought a docking station. My card supports it but Sony doesn’t. So I had to buy a USB to DVI adapter and it is supposed to come today. Ill review it for ya’ll.
Overall Sony is an excellent brand and I have and will recommend it highly to friends. I convinced my dad to buy a Sony CW and I may review that also. Sony FTW!
Please leave a comment if you have a question. (Please note they have to be approved so you can post a direct question to me through the comment system)