SolidWorks 2009 crashing with Office 2007
This was big news about a month ago but it isn’t now. My company was the one who actually beat the devs into making a patch. Basically SolidWorks would crash with or just crash office 2007. This seemed to be more frequent with Vista x64.
Here was the error
Event Properties - Event 1000, Application Error
General Details]
Faulting application Explorer.EXE, version 6.0.600118000. time stamp 0×4791970c, faulting module OLEAUT32.dll, version 6.0.6001.18000, time stamp 0×4791acb, exception code 0xc0000094, fault offset 0×00000000000215d2, process id Oxb8O, application start time 0)1ca09356570c594.
Log Name: Application
Source: Application
Error Logged: 7/20/2009 926:40 AM
vent ID: 1000
Task Category: (100)
Error Keywords: Classic
User: N/A
Computer: adcl9.***.com
More Information: Event Log Online Help
Solution: Contact your reseller for SolidWorks 2007 and ask them for the hot fix.
I know this is an older post but I just found it. Do you have the name or number of the hotfix? I have several users who are having this problem and our reseller has been unable to help us. If I had the hotfix number I might be able to get somewhere with them! I’m so so happy to see that I’m not the only one seeing this issue!
lpeterson,
I asked one of our CAD guys what was the hot fix number and he dug up a CD with it on it.
The hot fix number is: 484553
I can get you an ISO of this CD if needed.
Our reseller delivered it by hand in July 2009. So the hotfix must have been released in the June-July period. Sadly they lost the ability to see what hotfix number when we upgraded to 2010.
The official characteristics of this problem are: “A customer sees repeated crashes in a Microsoft Office application such as Outlook, Word, Excel or Powerpoint that was running at the same time as SolidWorks is being used. Typically, this can occur after the user has performed a drag and drop activity in SolidWorks such as adding a part from the design library into an assembly or copying a second instance of an existing part within the assembly.”
Jake,
Thank you so much! I was able to find it in Solidworks’ site. I’ll have to make sure our users get this one! Thank you again.