My official website

Well if you frequent this blog you may know that I dabble in programming.

A few months ago I ran into a problem. My computer wasn’t powerful enough to continue working on some of my projects. So I decided to look for a new laptop.

My criteria:

• Smaller than 16

My old laptop was an hp dv6000 and it was 17”. I always was weary of carrying it around because of its size and weight.

• Not a Dell

Don’t get me wrong, Dell makes good laptops….BUT…. there support sucks.

Something about not having a complete restore disk, crappy design and horrible support made me look else ware.

• >$1500 and not a Mac

This may make some of you angry but…. I am a programmer and if I bought a Mac I would just install windows on it. That completely defeats the point of a Mac.

Macs are beautiful laptops and a great for regular consumers, however I felt that is wasn’t the right computer for me.

• (optional) Metal case

After saying I didn’t want a Mac… I really want a Mac like pc with the keyboard design and the metal case.

My choice:

I chose a Sony SR because it met all of my criteria and was offering a free windows 7 upgrade.

The computer cost me about $1300 (about the price of a Mac) and I love it.

The exact model is “Sony VGN-SR420J”

My thoughts about my choice:

Well I originally wasn’t happy with my choice because Sony was a moron.

I ordered my laptop 7/2/09 19:30 just after I placed the order I decided I may want a FW instead.

(7/2/09 20:00) So I call Sony and get this response:

(Rep)Hello thank you for calling Sony style this is (Name). How may I help you?

(Me)Hi I am calling to cancel an order I placed 30 minutes ago.

(Rep) I am sorry to hear that! May I ask why?

(Me) I thing I may want a Sony FW instead of a SR.

(Rep) Oh, Ok one second….. May I place you on hold for two minutes to talk to my supervisor?

(Me) Sure.

Two minutes later.

(Rep)Mr. Liscom?

(Me) Yes?

(Rep) I have placed a request to cancel you order. You should receive a response in 24 hours.

(Me) Thank You!

(Rep) Is there anything else I can help you with today?

(Me) No I don’t think so.

(Rep) then have a nice day!

So after reading that you would assume my order was canceled right?

WRONG!!!

Sony has no record of this phone call. (They say)

So I wait 2 days and call back!

They told me that my order had hit the shipping center and could not be canceled.

Then they told me once I received the laptop just send it back.

Ok fine whatever.

One week later check my order status…..

It still has not left the shipping center…..

Great…. So I call Sony Again…… and got the same answer as before.

Then something happened one week later….. I got the laptop!!!
THEN SONY GAVE ME MY MONEY BACK!!!

So I had the laptop and the money not able to do anything with ether

So I call Sony…. and talk to a billing rep….. and he threatens me with fees….because it’s my fault they gave the money back.

So let me get this straight Sony, I tell you made a $1300 mistake IN my favor and you don’t even thank me but instead threatened me.

At this point in time I haven’t even opened the computer yet.

So I wait another 5 days and call again.

As soon as I got off the phone they charged me.

So I decided to keep the overpriced laptop because it wasn’t worth my time sending it back!

Now all you people on the internet can know how Sony treats there customers.

I will post pics of the laptop later.

Funny thing is….I love the laptop

Update:

Since this is the only page anyone visits on my site I might as well update it.

I really love my laptop. Besides that billing problem when I first bought the laptop it has been the best computer I have ever owned.

I do have some problems with it though.

I am unable to run dual external monitors even though I bought a docking station. My card supports it but Sony doesn’t. So I had to buy a USB to DVI adapter and it is supposed to come today. Ill review it for ya’ll.

Overall Sony is an excellent brand and I have and will recommend it highly to friends. I convinced my dad to buy a Sony CW and I may review that also. Sony FTW!

Please leave a comment if you have a question. (Please note they have to be approved so you can post a direct question to me through the comment system)

My windows 7 rant