Comments on: SolidWorks 2009 crashing with Office 2007 http://jakelis.com/?p=93 My official website Mon, 22 Feb 2010 20:18:12 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: lpeterson http://jakelis.com/?p=93&cpage=1#comment-19 lpeterson Mon, 22 Feb 2010 20:18:12 +0000 http://jakelis.com/?p=93#comment-19 Jake, Thank you so much! I was able to find it in Solidworks' site. I'll have to make sure our users get this one! Thank you again. Jake,

Thank you so much! I was able to find it in Solidworks’ site. I’ll have to make sure our users get this one! Thank you again.

]]> By: Jake http://jakelis.com/?p=93&cpage=1#comment-18 Jake Mon, 22 Feb 2010 17:13:10 +0000 http://jakelis.com/?p=93#comment-18 lpeterson, I asked one of our CAD guys what was the hot fix number and he dug up a CD with it on it. The hot fix number is: 484553 I can get you an ISO of this CD if needed. Our reseller delivered it by hand in July 2009. So the hotfix must have been released in the June-July period. Sadly they lost the ability to see what hotfix number when we upgraded to 2010. The official characteristics of this problem are: “A customer sees repeated crashes in a Microsoft Office application such as Outlook, Word, Excel or Powerpoint that was running at the same time as SolidWorks is being used. Typically, this can occur after the user has performed a drag and drop activity in SolidWorks such as adding a part from the design library into an assembly or copying a second instance of an existing part within the assembly.” lpeterson,
I asked one of our CAD guys what was the hot fix number and he dug up a CD with it on it.
The hot fix number is: 484553
I can get you an ISO of this CD if needed.
Our reseller delivered it by hand in July 2009. So the hotfix must have been released in the June-July period. Sadly they lost the ability to see what hotfix number when we upgraded to 2010.
The official characteristics of this problem are: “A customer sees repeated crashes in a Microsoft Office application such as Outlook, Word, Excel or Powerpoint that was running at the same time as SolidWorks is being used. Typically, this can occur after the user has performed a drag and drop activity in SolidWorks such as adding a part from the design library into an assembly or copying a second instance of an existing part within the assembly.”

]]> By: lpeterson http://jakelis.com/?p=93&cpage=1#comment-17 lpeterson Mon, 22 Feb 2010 16:23:04 +0000 http://jakelis.com/?p=93#comment-17 I know this is an older post but I just found it. Do you have the name or number of the hotfix? I have several users who are having this problem and our reseller has been unable to help us. If I had the hotfix number I might be able to get somewhere with them! I'm so so happy to see that I'm not the only one seeing this issue! I know this is an older post but I just found it. Do you have the name or number of the hotfix? I have several users who are having this problem and our reseller has been unable to help us. If I had the hotfix number I might be able to get somewhere with them! I’m so so happy to see that I’m not the only one seeing this issue!

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